Plans & billing
Understand allowances and manage your subscription.
- Understand plans and usage allowances↗
Ticket, AI resolution, website and knowledge allowances are separate measurements.
- What happens when an allowance runs out↗
Check the specific usage metric rather than assuming every limit has the same effect.
- Manage your plan, invoices and cancellation↗
Use the billing controls for your workspace and review the confirmation before making a change.