All the essentials to start a conversation. More connections and capacity when you need them.
Scroll sideways to compare all four plans.
Features and monthly allowances by plan
Your workspace
Free
Growth
Scale
Enterprise
Room to grow
Website workspaces
1
2
5
25
Visitors per month
500
2,000
10,000
250,000
AI answers per month
5,000
20,000
100,000
500,000
Conversations & context
AI answers from published knowledge
Included
Included
Included
Included
Contact capture & lead scoring
Included
Included
Included
Included
Conversation transcripts & analytics
Included
Included
Included
Included
Consented session replay
Included
Included
Included
Included
Supported languages
10
10
10
10
Connected workflows
CRM sync & Slack workflow rules
Not included—
Included
Included
Included
Cal.com booking inside chat
Not included—
Included
Included
Included
AI voice conversations
Not included—
Included
Included
Included
AI lead briefs
Not included—
Included
Included
Included
Remove Chatrevia branding
Not included—
Included
Included
Included
Support & organization controls
Success-manager assignment
Not included—
Not included—
Included
Included
Private Slack support channel setup
Not included—
Not included—
Included
Included
SAML single sign-on
Not included—
Not included—
Not included—
Included
Workspace audit log
Not included—
Not included—
Not included—
Included
Custom DPA & data-residency assessment
Not included—
Not included—
Not included—
By agreement
Allowances are shared across your organization’s websites and reset each UTC calendar month. AI allowance counts answer attempts. Enterprise capacity and services are subject to your agreement.
Growth and Scale cost 26% less than twelve monthly payments. You pay the full yearly total upfront. The monthly equivalent and yearly charge are both shown above. Enterprise pricing is agreed separately.
Can I start without a credit card?
Yes. Free includes one website workspace, AI answers, contact capture, transcripts, and analytics within its monthly allowances. Payment is only needed when you choose a paid subscription.
What counts as a visitor?
A distinct consented browser identifier per website counts as one visitor in a UTC calendar month. Different devices count separately. Known bots and internal previews are excluded.
What happens when I reach a limit?
There are no automatic overage charges. AI answers pause when the allowance is used; contact capture remains available. Allowances reset monthly, including on yearly plans, and are shared across your organization’s websites.
Can I change my paid plan?
Manage your subscription through the billing portal in your workspace. Review the available plan, billing frequency, and payment details there before confirming a change.
What setup do integrations and AI need?
Generative answers and voice require AI provider configuration. CRM sync, Slack alerts, and booking require their provider connections and workflow setup. Enterprise services require an agreed scope.
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