Follow these steps
Use the workspace and website that you intend to configure.
- Review knowledge gaps and conversations for missing, outdated or confusing answers.
- Edit the relevant source or add a focused FAQ. Keep one authoritative answer for each important policy.
- Publish the approved version. Review the source’s status after every edit.
- Retry the original question in the playground.
What to check
Updating your website does not remove the need to review the information your agent uses.