Follow these steps
Use the workspace and website that you intend to configure.
- Add public website pages, supported text-based PDFs or a written source in Knowledge.
- Review the extracted text. Remove irrelevant information and correct inaccurate details.
- Publish the sources you approve for visitor answers.
- Test a question against each important topic and inspect the response.
What to check
Importing content and approving it for visitor use are separate steps.