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Integrations

Connect Shopify product and order context

The Shopify integration adds commerce information to the visitor and team experience.

Chatrevia product guide

Follow these steps

Use the workspace and website that you intend to configure.

  • Choose Shopify in Integrations and use an account with permission to install the app.
  • Review the requested read access to products, customers and orders.
  • Check catalog sync and test a product question against the available information.
  • Use a permitted test order to check the order-number and email lookup flow.

What to check

Connecting Shopify does not replace installing and verifying the messenger on your storefront.

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