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Integrations

Send contacts to your CRM

CRM connections move consented contact information into a configured workflow.

Chatrevia product guide

Follow these steps

Use the workspace and website that you intend to configure.

  • Choose the CRM in Integrations and read its permissions and plan requirements.
  • Complete the provider setup using an account authorized to create or update the relevant records.
  • Configure your lead routing rules in Automations for the intended destination.
  • Test with an approved test contact and inspect the resulting record and delivery status.

What to check

A request for an integration is not an active connection. Verify successful setup before depending on delivery.

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