Follow these steps
Use the workspace and website that you intend to configure.
- Copy the embed from your Chatrevia workspace.
- Find your platform’s supported site-wide custom-code or script-injection area. Access may depend on your platform plan and permissions.
- Paste the complete generated embed once. Save and publish the live site.
- Verify the domain and test the published website, not only the builder’s editor preview.
What to check
For a store, connecting Shopify in Integrations adds commerce features; installing the messenger on the storefront is a separate step.