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Getting started

Check that your agent is working

A visible launcher is only the first check. Test the answer and the route back to your team.

Chatrevia product guide

Follow these steps

Use the workspace and website that you intend to configure.

  • Ask a question covered by a published source. Read the answer and inspect its references.
  • Ask a question outside your knowledge. Check that it does not promise unsupported details.
  • Request a person and verify the handoff in Conversations.
  • Use a real website visit to verify live traffic; playground conversations are excluded from live analytics.

What to check

Do not use a simulated demo booking as proof that your own scheduling provider is connected.

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