Product journal / Chatrevia

A better conversation.
With every update.

A closer look at what’s new, what’s improved, and the details that make Chatrevia work better for your team.

The details, in one place

From the first visitor question to the next step your team takes. Explore the features behind the conversation.

Explore product updates

History entries: 34
New features: 20
Improvements: 11
Fixes: 03

April 2026

2 updates

Clear filters

New feature

Carry the enquiry into your CRM

Connected lead workflows make contact information useful beyond the inbox.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Give follow-up a destination

This fictional update adds a CRM handoff to the sample product timeline. Contact information and enquiry context can move into the system the sales team uses for ongoing work.

Configure the supported CRM connection.
Choose the workflow that should receive the enquiry.
Review the destination after testing the connection.

Keep the conversation’s meaning

A name and email are more useful when the team can understand the original request. The imagined milestone focuses on preserving enough context for a teammate to follow up with a relevant response instead of asking the visitor to explain everything again.

Open this update

New feature

Move from a question to a meeting

Scheduling connections bring the booking step closer to the conversation.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Offer the next step while the context is fresh

This illustrative release introduces a scheduling workflow for visitors who want to continue with the business. A connected calendar provider supplies the availability used in the booking flow.

Configure the scheduling account for the workspace.
Present the available meeting options.
Confirm the visitor’s selection through the provider.

Keep the outcome clear

The sample story emphasizes distinguishing a proposed time from a confirmed reservation. The conversation can explain the next step and show the result of the provider response, helping both the visitor and the team understand what happened.

Open this update