Product journal / Chatrevia

A better conversation.
With every update.

A closer look at what’s new, what’s improved, and the details that make Chatrevia work better for your team.

The details, in one place

From the first visitor question to the next step your team takes. Explore the features behind the conversation.

Explore product updates

History entries: 34
New features: 20
Improvements: 11
Fixes: 03

December 2025

2 updates

Clear filters

Fix

Keep work in progress out of published answers

A clearer separation between draft knowledge and published content protects the review workflow.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Give edits room to happen

This fictional fix addresses the boundary between preparing content and making it available to visitors. Updating a source creates work to review rather than silently changing the material used for answers.

Keep revised text in a draft state.
Review the saved version before approval.
Publish deliberately when the content is ready.

Make the status easier to trust

The sample narrative centers on a familiar editorial problem: an unfinished correction should not appear as a finished answer. Clear status and publication steps help the team understand which material is ready and which still needs attention.

Open this update

New feature

Bring documents and FAQs into the conversation

Written answers and document text extend the knowledge library beyond website pages.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Add the answers that are not on your website

This sample milestone introduces manual FAQs and document-based source material. Teams can prepare explanations for recurring questions without publishing a new website page for every answer.

Write a direct answer to a recurring question.
Extract useful text from a supporting document.
Review the material alongside existing website sources.

Keep each source focused

Short, specific explanations make a knowledge library easier to maintain. The imagined update encourages teams to separate unrelated policies, use descriptive titles, and check that each source answers a clear question. The result is a more organized foundation for the assistant’s responses.

Open this update