Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.
Written answers and document text extend the knowledge library beyond website pages.
Add the answers that are not on your website
This sample milestone introduces manual FAQs and document-based source material. Teams can prepare explanations for recurring questions without publishing a new website page for every answer.
- Write a direct answer to a recurring question.
- Extract useful text from a supporting document.
- Review the material alongside existing website sources.
Keep each source focused
Short, specific explanations make a knowledge library easier to maintain. The imagined update encourages teams to separate unrelated policies, use descriptive titles, and check that each source answers a clear question. The result is a more organized foundation for the assistant’s responses.