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Your AI agent

Write your agent’s greeting and questions

Agent behavior is configured separately from the messenger’s visual appearance.

Chatrevia product guide

Follow these steps

Use the workspace and website that you intend to configure.

  • Open AI agent. Set the agent name, welcome message, suggested questions, tone and qualification questions.
  • Use Write with AI beside one field, or Fill all with AI to draft all five together. Add optional writing direction first.
  • Review the draft. Suggested questions should be questions visitors ask; qualification questions are questions the agent asks.
  • Edit the wording or use Undo AI changes. Click Save AI agent when the settings are ready.

What to check

AI writing uses your current settings and published knowledge. A generated draft is not saved automatically.

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