New featureOpen this update
Make room for the whole support team
Invitations and workspace roles help teammates work in the same environment.
Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.
Bring the right people into the workspace
This fictional milestone introduces a team setup flow with invitations and role-based access. Administrators can build the group that will manage knowledge, review conversations, and support visitors.
- Invite teammates to the correct workspace.
- Choose access that matches each person’s responsibilities.
- Review membership as the team changes.
Give ownership a place to start
A shared product needs a clear understanding of who can do what. The sample release frames team setup as part of the everyday workflow, allowing people to collaborate while keeping administrative actions with the appropriate members.