Product journal / Chatrevia

A better conversation.
With every update.

A closer look at what’s new, what’s improved, and the details that make Chatrevia work better for your team.

The details, in one place

From the first visitor question to the next step your team takes. Explore the features behind the conversation.

Explore product updates

History entries: 34
New features: 20
Improvements: 11
Fixes: 03

August 2026

2 updates

Clear filters

Improvement

A clearer view of the work behind the conversations

Filtered reports and exports help teams review the activity that matters to them.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Start with a specific question

This illustrative update expands the reporting workflow with filters and downloadable results. Teams can choose a relevant slice of recorded activity before reviewing it in more detail.

Select the period and filters for the review.
Compare the summary with the underlying records.
Export the relevant data for further analysis.

Turn a review into a next step

The fictional milestone focuses on practical follow-through: identify the questions visitors ask, inspect conversations that need attention, and use what the team learns to refine content or coverage. Reports provide a starting point for that review.

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Improvement

Find useful records in a growing workspace

Search and pagination make larger lists easier to navigate.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Reach the record you came for

This sample update develops the workspace’s browsing tools as the amount of recorded activity grows. Search helps narrow a list, while pagination keeps the result manageable.

Search supported lists for the person or item you need.
Move through older records in clear sections.
Open the original conversation for its full context.

Keep the interface focused

The imagined improvement is about making everyday review easier. Teams can spend less effort scanning a long list and more time understanding the record that prompted the search, whether that is a conversation, contact, or content item.

Open this update