Product journal / Chatrevia

A better conversation.
With every update.

A closer look at what’s new, what’s improved, and the details that make Chatrevia work better for your team.

The details, in one place

From the first visitor question to the next step your team takes. Explore the features behind the conversation.

Explore product updates

History entries: 34
New features: 20
Improvements: 11
Fixes: 03

June 2026

2 updates

Clear filters

Improvement

Make the help center feel like part of your business

Appearance and address controls give published support content a more recognizable home.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Shape the reading experience

This sample update adds room to customize the help center separately from the messenger. Teams can choose an appearance that makes longer articles comfortable to read and easy to recognize.

Adjust the help center’s visual presentation.
Review how collections and articles are organized.
Configure an address that fits the business.

Give shared links a clear destination

The fictional release narrative emphasizes consistency when visitors arrive from a saved link or a support reply. A recognizable address and readable layout help the help center feel like a deliberate part of the customer experience.

Open this update

New feature

A public home for your best answers

Help center articles and collections give visitors a self-service resource.

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

Publish explanations people can return to

This fictional release introduces a help center for answers that deserve more space than a chat message. Articles can explain a process, clarify a policy, or walk through a recurring support question.

Organize related articles into collections.
Prepare content before making it public.
Give visitors a resource they can revisit and share.

Connect reading and conversation

The imagined milestone brings longer explanations into the same support experience as the messenger. A reader can start with a useful article and return to the conversation when their situation needs more specific help.

Open this update