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Your messenger, with a more useful home

New feature

Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.

A configurable home screen gives visitors more ways to begin.

Put the right starting points in view

This sample release expands the messenger beyond a single empty thread. A home experience can introduce the assistant, surface useful content, and give visitors a choice of relevant next steps.

  • Configure the opening experience for your website.
  • Bring helpful content closer to the conversation.
  • Keep the route into chat easy to find.

Make discovery feel deliberate

The fictional milestone explores a more guided visitor experience. Someone arriving with a common question can find an answer or begin a conversation from the same place, while the business can prioritize the content most relevant to its audience.