Illustrative history · This entry’s date and release narrative are fictional, created to demonstrate a full year of product updates.
A source workflow brings website information into the assistant’s knowledge workspace.
Begin with the information you already have
This illustrative milestone introduces website sources as a foundation for answers. Teams can bring relevant pages into a knowledge workspace and review what the assistant will use.
- Add pages that explain products, services, and policies.
- Inspect the extracted text before making it available.
- Keep unrelated material out of the answer library.
Improve the source, improve the conversation
A useful answer begins with clear source material. The sample release narrative emphasizes reviewing headings, removing duplicated text, and making policies easy to understand. It establishes a repeatable way to maintain the information behind a conversation.