AI answers from your own store content, looks up orders and shows products, from $0.55 per resolution. Your team steps in from a shared inbox that starts at $9 a month. Works with Shopify and any website.
Prices in USD, excluding taxes. Yearly prices are monthly equivalents paid upfront for the year. Starter is billed monthly only. The AI Agent is an optional prepaid pack of AI resolutions; without it, your team answers every conversation. Usage beyond your allowances is invoiced after each calendar month (UTC). No per-seat fees.
Yes. Connect your store on a paid plan and your team sees order history in the inbox. With the AI Agent on, the assistant also shows product cards and lets shoppers check an order with their order number and email. Product cards also work on any website that publishes product details.
How much does the AI cost?
Paid plans start at $9 a month for a shared inbox and live chat, with no per-seat fees. The AI Agent is an optional prepaid monthly pack of AI resolutions at $0.55 to $0.75 each, depending on plan and billing. Free includes 10 AI resolutions a month.
Can I try the real product?
Yes. Create a free workspace, add your website’s knowledge, and test the messenger and team inbox in the playground before you install anything.
What does the AI use to answer?
The knowledge you review and publish: your pages, documents, and FAQs. When an answer is missing, the assistant offers a way to reach your team. You can test responses before installing.
Can my team join the conversation?
Yes. Visitors can ask for a person, and teammates can take over in the shared inbox. The conversation stays together, so your visitor doesn’t have to start over.
How do I install it?
Set up your knowledge and messenger, verify your domain, then add the embed script to your website. Test everything in the private playground first.
What happens at my plan limit?
Free stops at its allowances instead of charging: once 25 tickets or 10 AI resolutions are used, AI answers pause until the 1st and your team can still reply. On paid plans: Additional tickets are priced individually, with no rounding up to blocks. Additional AI resolutions use your plan’s AI rate. Usage beyond your allowances is invoiced after each calendar month (UTC). Allowances do not roll over, and unused AI pack capacity is not refunded.
Your next great conversation starts here.
Bring your knowledge, your agent, and your team together.